Sustaining Change: Leadership That Works
By Deborah Rowland & Prof. Malcolm Higgs
Published by Wiley, May 08
A huge amount of change initiatives fail. Now leaders who wish to implement change more intelligently and effortlessly can draw on a combination of four years rigorous research and practical application of the emerging findings, in Sustaining Change: Leadership That Works, the new book by Deborah Rowland and Malcolm Higgs.
The book explores the dilemmas related to the growing need for change and the difficulty in making change work. With empirical research of leaders in some of the most successful global organisations, including PwC, Starbucks and Proctor & Gamble, it enables organisations to make substantial performance improvements in change leadership.
Ultimately, what the authors offer is a framework for leading change; one that describes the specific leader practices they have found make the biggest difference between success and failure in implementing high magnitude change. Indeed these practices, when used in combination, determined 50% of the reason why the changes they studied either succeeded or failed. In this respect, organisational change efforts that ignore the leadership dimension risk reducing their chances of successful implementation by a half.
Overall, Sustaining Change is a book that will take the reader on a journey to confront their current approach to leading change, examine the personal beliefs and assumptions that may underpin this, and provide practical advice on how to become more effective.
“So refreshing to find an approach to change that gets to the heart of influencing people”.
Ruth Cairnie, Vice President, Commercial Fuels, Royal Dutch Shell
“Whether you are a CEO, an HR Director or a Change practitioner, this is the most valuable book you will read this year.” Mick Holbrook, Director of Organisation and People Development, PricewaterhouseCoopers
“ ‘Sustaining Change’ sets forth an original, sophisticated, and powerful approach.” L. Kevin Cox, Executive Vice President, Human Resources, American Express
About the authors
Compelling writer and thinking practitioner, Deborah Rowland, CEO of Transcend Consultancy, has had over a 20 year career in organisational change, performance improvement, and leadership development, both as a consultant at Towers Perrin and Omega Management Consultants, a business practitioner at Shell and PepsiCo, and a teacher and lecturer at Business Schools such as Henley Management College and Bath University, UK. Principal positions have included VP Organisational Development for Pepsi Cola International, NY, PepsiCo’s Director of Organisation and Management Development, and Senior Organisational Effectiveness Consultant at Royal Dutch Shell, London. Rowland, who holds a Double First in Archaeology and Anthropology from Cambridge University, is also a member of SOL-UK, the UK arm of the Society for Organisational Learning.
Professor of Organisation Behaviour at Southampton University School of Management Malcolm Higgs has extensive consulting experience with the Hay Group, Arthur Young and as Principal Partner in Towers Perrin’s Human Resource Management practice. He has published extensively on leadership, team development, executive assessment, change management, and emotional intelligence - he has jointly developed a psychometric test to measure this. Member of the British Psychological Society and a Chartered Occupational Psychologist, Higgs is also actively involved in consulting on leadership, change and assessment with international companies, both as an individual consultant and Chairman of Transcend Consultancy.
ISBN 9780470724545; Hardback; £24.99/€33.80
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